Privacy Policy

Effective Date: 10 April 2025

1. Our Commitment to You

At Wyrd Retreats, we respect your privacy like a sacred reading nook—safe, quiet, and yours alone. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following personal information:

Full name, contact details (email, phone number)
Billing and payment information
Emergency contact details
Dietary preferences or medical disclosures (for retreat safety)
Social media handles (if provided voluntarily)
Photos or video footage (with your consent)
Website usage and analytics data (via cookies)

3. How We Collect It

Your information is collected when you:

Make a booking via our website
Sign up for email updates or newsletters
Fill out event registration or health/disclosure forms
Communicate with us via email or social media
Participate in photo or video sessions at retreats (only with consent)
Use our website (via cookies and analytics tools)

4. How We Use Your Information

We use your information to:

Process retreat bookings and payments
Provide tailored event communications
Deliver retreat experiences safely and effectively
Respond to your enquiries
Send you event updates, newsletters, and special offers
Improve our services through feedback and analytics

5. Marketing Communications

If you opt in, you’ll receive delightful updates, literary banter, and retreat invites via email. You can unsubscribe at any time by hitting the “unsubscribe” link or contacting us directly. We don’t spam—just stories worth sharing.

6. Disclosure to Third Parties

We may share your information with:

Retreat service providers (accommodation, catering, etc.)
Payment processors (e.g., Stripe, PayPal)
Emergency services (if required for safety)
Professional advisors (legal, accounting)
Marketing platforms (e.g., Mailchimp) for newsletters

All third-party providers are expected to handle your data with the same level of respect and confidentiality as we do.

7. Cookies and Website Analytics

Like most websites, we use cookies and similar technologies to collect browsing data. This helps us improve our site and deliver a smoother experience. You can disable cookies via your browser settings if you prefer.

8. Data Storage and Security

We store your data on secure servers and use trusted platforms to manage bookings, email, and payments. While no system is 100% foolproof, we take reasonable steps to protect your information from misuse, interference, or unauthorized access.

9. Assessing and Correcting Your Info

You can request access to your personal information or ask for it to be corrected at any time. Just email us at wyrdretreats@gmail.com and we’ll get back to you within a reasonable timeframe.

10. Media and Photography Consent

We’ll always ask for your consent before using photos or video footage featuring you for marketing. You may withdraw your consent at any time. If you’d prefer not to be photographed, just let our team know at the start of the retreat.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in law or how we operate. The latest version will always be available on our website.