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Terms & Conditions

Effective Date: Last Updated 8 July 2025.

Welcome to Wyrd Retreats! By booking and attending any of our retreats, services, products or offerings,  you agree to the following Terms and Conditions. Please take the time to read this agreement carefully before making a booking.

1. General 

Legal Entity Name: Wyrd Retreats, a registered partnership under Australian law

ABN: 42 936 816 514

Trading Name: Wyrd Retreats

Contact Email: wyrdretreats@gmail.com
Website: www.wyrdretreats.com.au

2. Definitions 

  • "Retreat": Refers to any high-end retreat experience offered by Wyrd Retreats.​

 

  • "Participant": Refers to anyone who purchases and attends a retreat hosted by Wyrd Retreats.​

 

  • "Event": Refers to any retreat or related activities facilitated by Wyrd Retreats.

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  • "Booking": Refers to the confirmation and payment process for securing a place in a retreat.

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  • “Operators”: Refers to the partners, employees, contractors, or representatives acting on behalf of Wyrd Retreats.

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  • “Force Majeure Event”: Refers to circumstances beyond the reasonable control of Wyrd Retreats that prevent, delay, or hinder its ability to host or deliver retreat services. This includes but is not limited to natural disasters, pandemics, acts of war, civil unrest, government restrictions, and failures of third-party service providers.

3. Booking and Payment Terms 

  • Booking Process:

    • Participants must create an account and book online via the Wyrd Retreats website. All bookings are subject to automated forms processed through the our online booking system. All bookings require a minimum deposit of $1000 to secure the booking.

    • Some retreats may operate on a conditional basis, pending minimum numbers. If applicable, this will be stated on the retreat booking page and confirmation communications.

  • Payment:

    • Payments are processed via Stripe or PayPal. A minimum $1,000 AUD deposit is required to secure a place at any retreat.

    • Full payment, per person, is required 30 days before the first day of the retreat. 

    • By proceeding with payment, the Participant waives any right to initiate a chargeback or reversal of funds through their payment provider unless in the case of verified fraud.

    • Participants may choose to pay in full or pay a $1,000 deposit followed by two instalments of the remaining balance. Participants are also welcome to email Wyrd Retreats directly to organise private payment plans, approved at the discretion of Wyrd Retreats.

      • All private payment plans must be confirmed in writing. Once confirmed, the terms are binding and subject to these Terms and Conditions.

  • Minimum Attendance & Conditional Deposits

    • Some retreats require a minimum number of participants in order to proceed. When this applies, it will be clearly communicated at the time of booking.

    • Deposits made for these retreats are fully refundable until the retreat is confirmed as going ahead. Wyrd Retreats will notify participants in writing once minimum numbers have been met and the retreat is officially confirmed.

    • At the time of confirmation, the standard cancellation and refund policy outlined above will apply, and deposits will become non-refundable. If the minimum number is not met and the retreat does not proceed, all payments made (including deposits) will be refunded in full.

  • Refund and Cancellation Policy:

    • If you cancel within 14 days of the retreat, you will not receive a refund.

    • Partial Refund: If you cancel prior to 14 days before the retreat, a partial refund may be issued, excluding the non-refundable deposit and any any fees or expenses already incurred. 

    • Full Refund: Participants have a 72 hour grace period from purchase to access a full refund. Please contact our team to initiate the refund process. This is not applicable for tickets purchased within 14 days of the retreat date. The partial refund clause is applicable for purchases made after the 72 hour grace period.

    • Cancellation by Wyrd Retreats: If we cancel the retreat, you will be refunded all payments made, including your deposit. If we cancel the retreat due to disastrous weather or risks pertaining to personal safety, you will be refunded all payments made, excluding your deposit. 

    • Late Payments: If you fail to make a payment under the agreed payment plan and it is not resolved within 3 business days, the payment plan will be cancelled, incurring a $250 late fee, and any funds already paid will be refunded to you, less any service fees.

    • Financial Hold-ups: If you experience any delays in payment, please contact our team. We will work with you to resolve the situation as long as we are given clear communication.

4. Pricing 

  • All retreat pricing is presented in AUD and vary depending on the event. There will be no additional fees unless specifically outlined at the time of booking.

  • Prices are subject to change without notice prior to booking confirmation. Once payment is received, pricing is locked for that booking.

5. Membership, Subscriptions and Progressive Payments 

  • Pricing Plans:

    • We offer unique pricing plans for each retreat, with specific details available during the booking process.

6. Participant Code of Conduct 

  • Behaviour Expectations:

    • We strive to create a positive, supportive, and respectful environment at all of our retreats.

    • Participants must adhere to these values throughout the retreat, as well as any venue requirements and expectations which will be disclosed at the beginning of each retreat.

    • Any behaviour that brings Wyrd Retreats, its Operators, or other Participants into disrepute, or that disrupts the retreat environment, may result in immediate removal from the retreat without notice, at the sole discretion of Wyrd Retreats. No refund will be issued.​​​

  • Violations:

    • Any participant engaging in disruptive or harmful behaviour may be removed from the retreat venue with the assistance of local law enforcement. No refund will be issued, and the participant will be barred from attending future events.

7. Liability and Waivers 

  • Waivers:

    • Participants must complete all required forms and waivers as part of the registration confirmation packet. You must submit the signed documents before attending the retreat.

    • Failure to sign the necessary waivers will result in the participant not being permitted to attend the retreat.

    • All Participants are required to sign a formal Waiver of Liability and Assumption of Risk Agreement prior to attendance. Failure to sign this will result in cancellation of the booking without refund.

  • Indemnity and Liability:

    • To the fullest extent permitted by law, Wyrd Retreats, its partners, operators, affiliates, employees, and agents (collectively “Operators”) shall not be liable for any injury, loss, damage, accident, delay, or expense resulting from participation in any retreat activity, whether direct or indirect, foreseeable or unforeseeable, including those arising from third-party service providers.

    • Wyrd Retreats is not responsible for the acts, omissions, or negligence of any third-party service providers engaged during the retreat. Participants acknowledge that services such as accommodation, catering, or transport are operated independently and subject to their own terms and insurance.

    • Participants agree to indemnify, defend, and hold harmless Wyrd Retreats and its Operators from and against any and all claims, demands, liabilities, damages, or expenses, including legal fees, arising out of or related to participation in a retreat.

    • The Participant acknowledges that participation in retreat activities may involve inherent risks including, but not limited to, physical exertion, outdoor activities, consumption of food or drink, exposure to unfamiliar environments, or transportation. By attending the retreat, the Participant voluntarily assumes all risks associated with their participation.

  • Force Majeure Event:

    • Wyrd Retreats is not responsible for any events beyond our control (e.g. natural disasters, pandemics, or government restrictions) that affect the retreat. In the event of a Force Majeure, Wyrd Retreats may, at its discretion, offer rescheduling, credits, or partial refunds. Full refunds are not guaranteed.

8. Health and Safety 

  • Health Disclosure:

    • Participants must disclose any medical conditions that could impact their experience or safety during the retreat.

    • At least one team member will be trained in first aid and emergency services will be contacted immediately in case of an emergency.

    • Wyrd Retreats does not assume responsibility for the medical care or condition of any participant. It is the participant’s sole responsibility to ensure they are medically fit to participate in all retreat activities.

  • Insurance:

    • Participants are required to have personal travel or health insurance for the duration of the retreat. Wyrd Retreats does not provide personal insurance coverage.

9. Data and Privacy Protection

  • Data Collection and Usage:

    • Personal information will be used solely for booking, registration, and communication purposes related to Wyrd Retreats.

    • We are committed to protecting your privacy in accordance with the Privacy Act, 1988.

    • Wyrd Retreats will take reasonable steps to protect personal information but makes no guarantees against data breaches caused by cyberattacks or third-party platform vulnerabilities.

  • Third-Party Sharing:

    • Information may be shared with third parties such as accommodation providers, catering services, Stripe, PayPal, Google Forms, and transport companies involved in the retreat.

    • Wyrd Retreats is not responsible for the privacy practices of these third parties and encourages participants to review their privacy policies.

    • Third-Party Platforms Disclaimer:

      • Wyrd Retreats uses third-party platforms to facilitate bookings, payments, communication, and forms. While we take care to partner with reputable providers, we do not control their operations or terms. Participants are responsible for reviewing the terms, privacy policies, and security protocols of any third-party services they interact with during the retreat process.

  • Email Communications:

    • By registering, you consent to receiving marketing emails, newsletters, and updates. You can opt-out at any time by emailing us directly.

10. Intellectual Property 

  • Ownership:

    • All intellectual property, including but not limited to photographs, audio or video recordings, written content, and retreat materials, remains the exclusive property of Wyrd Retreats.

    • Participants agree not to reproduce, distribute, or publish any such materials without prior written consent.

  • Media Consent:

    • Participants grant Wyrd Retreats an irrevocable, perpetual, royalty-free licence to use any images, recordings, or content captured during the retreat for promotional or commercial purposes, without compensation.

11. Modifications to Terms and Conditions

  • Right to Modify:

    • Wyrd Retreats reserves the right to update or modify these Terms and Conditions at any time. Any updates to these Terms and Conditions will apply to future bookings only, unless required by law.

12. Governing Law and Dispute Resolution

  • Governing Law:

    • These Terms and Conditions are governed by and construed in accordance with the laws of the State of Queensland, Australia, regardless of where a retreat or related activity physically takes place. The parties agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia, for the resolution of any disputes arising from or related to these Terms, including, but not limited to, retreats hosted outside of Queensland or Australia.

  • Dispute Resolution:

    • In the event of a dispute, claim, or controversy arising out of or in connection with these Terms, the retreat, or related services, both parties agree to the following process before initiating court proceedings:

      • 1. Good Faith Negotiation:
        The parties must first attempt to resolve the matter through informal discussion and negotiation within 14 days of notice of the dispute.

      • 2. Mediation:
        If the dispute remains unresolved after informal negotiation, it must be submitted to mediation through an accredited mediator agreed upon by both parties. If the parties cannot agree on a mediator within 7 days, either party may request the appointment of a mediator by the Australian Disputes Centre (ADC).

      • 3. Litigation:
        If the dispute is still unresolved following mediation, either party may initiate legal proceedings in the appropriate courts of Queensland, Australia.

    • Costs:

      • Each party will bear their own legal costs for negotiation and mediation. The costs of the mediator will be shared equally unless otherwise agreed.

    • Urgent Relief:

      • Nothing in this clause prevents a party from seeking urgent injunctive or equitable relief through the courts where necessary to prevent irreparable harm.

13. Miscellaneous

  • Severability:

    • If any provision of these Terms and Conditions is deemed invalid, the remainder will continue in full force and effect.

  • Assignment:

    • These Terms and Conditions are non-transferable and cannot be assigned to any third party.

  • Entire Agreement:

    • These Terms and Conditions constitute the entire agreement between Wyrd Retreats and the Participant and supersede all prior or contemporaneous understandings, communications, representations, warranties, or agreements—whether oral or written—relating to the subject matter herein. No other representations or statements, including those in marketing materials, websites, emails, or verbal discussions, shall have any legal effect unless expressly incorporated herein.

Acknowledgement and Acceptance


By booking or attending any Wyrd Retreats event, the Participant confirms they have read, understood, and agreed to be bound by these Terms and Conditions, including the waiver of liability, refund policies, and dispute resolution process.
Continued participation signifies ongoing acceptance of these terms.

Contact Information:

 

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: wyrdretreats@gmail.com

Website: www.wyrdretreats.com.au

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Version Control: These Terms and Conditions were last updated on 8 July 2025 and apply to all bookings made on or after this date.

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